Deena Serna
Combining market expertise, personalized service, and trusted guidance to help clients make confident real estate decisions at every stage.
Deena Serna
Deena Serna
Deena Serna

I’m Deena Serna and I'm a proud Pocatello native who recently returned home to serve the community where I was born and raised. My professional background started in the medical field, first as a Medical Assistant, and later in Medical Coding and Billing, where I honed my organizational skills, attention to detail, and care for others. In 2020, I made a career shift into real estate while living in Colorado, and quickly found success by building strong relationships and guiding clients confidently through the buying and selling process.

 

After living in Colorado and Florida, my family and I felt called back to Southeast Idaho to put down roots once again. With my deep knowledge of the Pocatello area and experience in multiple markets, I’m able to provide valuable insight whether you’re a first-time homebuyer, relocating, or preparing to sell. I’m known for my personalized approach, clear communication, and commitment to making every client feel supported from start to finish. My goal is simple: to create a smooth experience and build lasting relationships which turning clients into clients for life.

 

Outside of real estate, my husband, Bobby, and I stay busy keeping up with our two young boys, who are the center of our world. Family time, travel, and making memories are priorities for us. With my Egyptian heritage and a lifelong love of travel, I bring a global perspective and genuine curiosity to the people I meet with qualities my clients appreciate just as much as my professionalism and dedication.

Contact Me

Address 3340 Merlin Dr, Idaho Falls, ID, 83404, USA

REVIEWS

Michelle Beyerl

Mel and her team have been amazing to work with! She has assisted us with selling two homes. The second time we had moved out of state and we were so grateful we didn't have to worry about anything. Mel and her team go above and beyond to make everything seamless!

Jody Bilstorm

There are not enough words to express how great our experience was with the Biggs Group! Mel, Maria, and JR were attentive, great communicators, and highly professional. They made themselves available to all of our needs, day or night. In a very challenging market, our house sold quickly and this was due to the Biggs Group and their marketing strategies. If you are looking to buy or sell property in the southeast Idaho area, contact the Biggs Group. When they say they take care of all your real estate needs, they WILL take care of everything!

Jen Croft

Mel and Maria were the best! They listened to what I needed with the sell of my house, were always willing to answer any questions, and keep me in the loop through the whole process. I completely trust the Biggs Group and they will always be the realty group I will use.
Mel Biggs
Mel Biggs

REALTOR/CEO/OWNER | License ID: SP48622

+1(208) 541-5285 | mel@thebiggsgrp.com

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